Creating or Editing an Operator

1  - From the System  tab, select the Operator button to open the Operator window.

NOTE: The upper right-hand corner shows  the last EntraPass workstation where the operator logged on and the last login date.

2  - Enter the operator Name . The operator name is composed of a maximum of 40 alphanumeric characters (including spaces). This is the name that will be displayed in the desktop message lists and the reports.

3  - Enter the operator’s email (optional).

4  - Enter the operator Login name . This is a descriptive name composed of 6 to 20 alphanumeric characters (including spaces).

NOTE: On login, operators must enter their login name followed by their password in order for the system to validate their access. The login name is displayed in the events details when operator events are generated (i.e. manual operation, login, logout, etc.).

5  - In the Password  field, enter the password that will be used to log in with the login name. The password is alphanumeric and consists of a maximum of twenty characters (minimum seven characters). The password is not displayed nor printed, the system displays the password as asterisks.

NOTE: The password is case-sensitive  - make sure that all operators are aware of this.

6  - In the Password Confirmation  field, enter the operator password again for confirmation using the proper case. If this password is not identical to the one entered in the password field, an error message will appear.

7  - In the Language  section, check the appropriate option for the display language for this operator. If you change the display language, it will be effective only when the operator logs out and logs in again. When an operator logs out and exits an application, the next operator who logs on the application will see the start up window in the language of the last operator.

8  - In the Privileges section:

•  Select the Auto acknowledge option. If this option is selected, the Manual button is added to the Alarms desktop (see Alarms Desktop). The operator can decide to manually or automatically acknowledge events. This is an operator privilege.

•   Select the Override workstation workspace message option, if applicable. When this field is selected, the basic workstation workspace configuration will be ignored and the operator will receive events from all workstations and gateways.

•   Check the Privileges  option if you want this operator to view hidden cameras. For camera definition: Video  > Camera  > Show camera option

•   Automatic video display : this option tells the system to automatically display video clips on an alarm event for the operator who is logged on. If the Alarm desktop is configured and open, the video is automatically displayed. If the alarm desktop is not open, the system checks the video display settings for this workstation ( Devices  > Messages 2 of 2 , Disable auto display of video views , if this option is not checked, the system checks the video view settings for this operator: Operator  > Automatic video display checkbox .

NOTE: The Override workstation workspace message option is a privilege granted to operators. It allows them to receive all events regardless of which workstation they are logged into at the time. If this option is selected and the Apply operator parameters for messages and Apply operator parameters for alarms options of the Workstation definition are also selected, then the basic configuration will be ignored and events will be filtered according to the security level of the operator who is currently logged into the workstation.

•   If required, check Allow login to EntraPass Web  from the operator. The EntraPass Web component must have been registered with the EntraPass Server in order to display the option.

•  Check Filter reports using workspace for all requested custom and In/Out reports to be issued according to the operator’s permissions as defined in his workspace.

NOTE: In order to work properly, a selected component in Workspace must have its “parent” component selected as well, otherwise it will not be displayed in the report even if the Filter reports using workspace option is selected.

9  - Click on the Security tab to set operator access parameters.

10  - From the Login Schedule  pull-down menu, select the schedule during which the operator will be allowed to log in into the system. You may want to create a specific schedule for an operator ( Definition  > Schedule ), and then assign the schedule to the operator.

NOTE: To allow an operator to log in to different EntraPass applications or to the EntraPass Server select the field Allow login on application and/or Allow login on server (System > Security Level > Miscellaneous tab).

11  - From the Security Level pull-down menu, select a security level that will determine which components an operator has access to. A security level consists of menus through which an operator can modify the database, create components, view system components and events, etc.

NOTE:  It is possible to define up to 250 custom security levels; EntraPass offers 3 built-in security levels (Installer, Administrator and Guard) on configuration. The default configuration for Installer permits access to all system components. The Installer must program other security levels to limit operator access to menu commands and/or options.

12  - From the Workspace  pull-down menu, select a workspace that will determine which physical components (desktop display, card fields, etc.) the operator will be able to access for day to day operations.

NOTE: EntraPass offers 1 built-in Installer workspace when you install EntraPass for the first time.

13  - Access the Security section to edit the security features of the currently displayed operator profile:

•   Operator disabled : use this feature if you want to temporarily suspend or limit an operator access to the system without using an expiry date. If you select an operator and then check this option, the selected operator will not be able to run the application.

•   Change password at next login : use this feature if you want an operator to change his/her password at next login.

•   Disable operator on bad password : use this feature to limit the number of retries on bad password. For example, if you set this number to three (3), the operator will be disable after three errors when entering his/her password.

•   Days before password is reset : this feature allows to manage operators passwords. At the end of the number of the days specified in this field, the operator will be prompted to change his/her password.

•   Use expiration date : this feature allows you also to manage operators password. When this feature is checked, you have to select an expiration date (Operator expiration date).

•   Operator expiration date : used with the Use expiration date feature , the Operator expiration date  allows you to disable an operator’s access at a specified date.

•   Concurrent Logins :

○   For concurrent logins into an EntraPass application, select Enabled .

○   For concurrent logins into an EntraPass application and  through EntraPass WebStations, select Enabled with concurrent logins from WebStations .

14  - Select the Web parameters tab to configure EntraPass Web settings for an operator.

15  - Select the Send an EntraPass Welcome E-mail check box, to send a welcome e-mail to an operator. Select the links you want to include in the e-mail (EntraPass Web, EntraPass Go, and EntraPass Go Install). When the save button is pressed, the e-mail is sent.

NOTE: To change the links that EntraPass sends in the welcome e-mail, click Devices, click Application and select your SmartLink from the Application list. Select the Web Service tab. Double-click the EntraPass web link for welcome email field to view and edit the EntraPass web path. Double-click the Mobile link for welcome email field to view and edit the path for EntraPass go, EntraPass go Install, and EntraPass go Pass.
To facilitate multiple SmartLink connections, select, which mobile applications you want to connect to the selected SmartLink.

16  - Press the save icon.

NOTE: The EntraPass Web component must have been registered with the EntraPass Server in order to display the option.

Concurrent Logins

The EntraPass application allows simultaneous or concurrent EntraPass Web logins to the same EntraPass application. This should be planned in advance so when you are ready to install or update your application, you have all the option certificates that are required. Check Table 1 for details.

NOTE: Changes to the currently displayed profile will take effect at the next login attempt.

1  - Click on the Default value tab to select a mandatory card type (optional).

2  - Check the Mandatory field option to enable it.

3  - Click on three-dot to select the card type.

Filtering Desktop Events

NOTE: The filtering desktop events option is only available when the Event Operator mode has been enabled.

You can select which type of event is displayed on the desktop for each operator. Events are grouped into 4 differnet selection groups. For each selection group you can edit the name (double-click on the tab name) and edit the events in the group. To filter events for an operator complete the following steps:

1  - Click on the Desktop event selection tab.

2  - Select the event group. Each group can have a workspace assigned to it.

•  Default.

•  Invalid.

•  Watchable.

•  All.

3  - Select or deselect events from the event group. Right-click on the window to open the Extended selection box.

4  - Click the save icon.

Under the Default value tab in the Current selection section, you can select which event group is assigned to which desktop.

NOTE: Operators logged onto workstations with Dedicated Event Desktop enabled will default to the workstations event filter configuration.